Repeat Transactions Of Any Product On Any Platform
iShop Professional provides a complete physical and/or digital shopping cart and online shop solution. It is designed to your look and feel and so templated stores are a thing of the past. With stunning web pages provided either by MPP or your internal staff or agency, iShop Professional provides a powerful integrated commerce platform comprising the following elements within the online shop and shopping cart product:
Content and product management to add, edit or delete product details or digital files
1-click eWallet payment, so customers provide personal and payment details once and repeat purchases take seconds
Micropayment for premium content using SMS payments, stored value ‘Credits’ and MPP’s e-money license
Automated fulfilment to PC or mobile for digital content with Digital Rights Management
Supplier console with unlimited number of fulfilment suppliers
Physical order fulfilment details sent to supplier consoles with automated customer email alerts when order status is updated
Customer management to view and search orders, customer records, make refunds, etc
Profile customers and contact segmented groups in the letterbox, inbox (email) or pocket (SMS)
Best in Class Technology and Functionality
iShop has taken modules from MPP’s well established eCommerce and macro/micropayment products and combines them to create the ultimate ‘one click’ eWallet. MPP will deliver a music or video download to the consumer’s desktop, a ringtone / game / wallpaper to a mobile phone, a digitized video clip to the fan’s email inbox, subscribe the consumer to an online premium content service and enable delivery of merchandise, such as a CD, through a letterbox all from one transaction.
The award-winning Paul Weller site (www.paulweller.com) is a shining example of the solution in action. It is fully branded for the client with MPP providing all payment, shopping basket and physical/digital content management modules. Purchase is simple and future shopping is encouraged with a 4-digit PIN system making 1-click transactions possible and a repeat transactions in seconds.
Shopping Cart
iShop is equipped with a shopping cart. This replicates functionality found in traditional online shops which sell physical products. This means your customers can add any combination of digital products (video, audio, mp3, polytone etc) and pay for them all in one simple check-out process.
eWallet
The MPP eWallet provides the secure management of your customer’s payment details and data, so that existing customers can make purchases, without providing the same details each time. eWallet tools are provided in the iShop system and opens up a whole new world of secure ‘one-click’ transactions via the web, email, mobile and iTV.
An iShop account can be created for your store with every online purchase. The payment details are collected during a transaction and create an account for your customer. Your customers can now transact at any time in the future without needing to provide their personal and payment details each time. They are just a password or PIN away from any purchase, on any medium!
Physical and Digital Product Management
The MPP Content and Product Management Platform enables you and your business to sell digital content and products from an off the shelf platform. You can sell any kind of physical, digital or subscription product from the shopping cart & online eCommerce store, such as:
Physical Products (such as CDs, flowers, books, etc)
Music Files
Video Clips
Mobile content (such as polytones and colour mobile screensavers, etc)
Reports (any format, including Word, Excel and Adobe PDF)
Games (mobile or PC)
Subscriptions
MPP will provide you with a username and password so that you can login to the Management Console. Once logged in, you can upload your content 24 hours a day via MPP’s easy-to-use web-interface. From the interface you can manage all physical and digital products such as adding products, editing products, loading digital content, editing price information, adding/editing categories within the store, availability, postage rules and so on.
Each physical product is assigned to a supplier or suppliers for fulfilment. For new orders, the appropriate supplier is advised by email alerts and a link provided so that orders can be securely picked off their ‘supplier’s console’. When suppliers confirm dispatch, customers are advised by an automated email. Suppliers can review all sales and customer data for their own product lines only. Site owners can view and search all order information and transaction amounts.
Payment Options
MPP has a range of micropayment options which enables you to sell digital content in an easy and cost effective manner. MPP’s payment technology uses Service Credits (your branded online currency), or direct payments (e.g. one transaction equals per combination of downloads/page view/video clip, period of access, mobile content delivery etc).
Selling content can be achieved through multiple transactions options including credit/debit cards, reverse billing SMS, premium rate voice, BT click&buy, and retail cards (like mobile phone top up cards). With iShop you are able to sell digital content and accept multiple payment options from literally as low as a penny.
Fast-Buy!
The fast-buy functionality enables your customers to simply click a 'buy-now' button on the site, and for the product to be purchased from their account or by deducting ‘Credits’. No forms to fill in, no credit card details to add, no text to send! Just one click and the product is purchased and made available for download (PC/Mac), delivered to the mobile device or alerted to your suppliers to deliver merchandise and other physical products.
Automatically Add Your Products to Shopping Comparison Sites
A shopping comparison website is free and unbiased information about products, services, merchants and sellers which consumers can use before making a purchase decision. MPP will list your products on the shopping comparison sites so that consumers can compare your products along with other merchants selling similar products.
Search Engine Friendly
MPP has developed the online shop so that the product pages are automatically optimised for search engines. This means that the web pages that make up your site automatically contain the keyphrases that will ensure your site climbs the search engine rankings. It is also set-up so that you can add the right title, keywords and description for your site and shopping cart via the MPP Management Console. Also, you can suggest optimised Meta Tags for your Home page and shopping cart template.
Integrated Digital/Physical Products
The MPP iShop platform enables customers to add multiple products to a shopping basket, whether they are physical or digital. So, if you sell hats, scarves, merchandise, CDs, DVDs or any other product, your customers can also buy polytones, colour mobile screensavers or MP3 music downloads from the very same transaction.
Multiple Delivery Channels
It doesn’t matter to MPP what product you want to sell, MPP will deliver it to the device that you specify. We have delivery solutions that include Mobile Phones, PDA’s and Web (PC or Mac). We only employ the best Digital Rights Management software so that your (or your suppliers) content is only delivered once, to the correct person and ensuring that your content cannot be forward to unauthorised users.
Your Look and Feel
If you decide to use MPP’s off-the-shelf digital shop, we will re-brand the service to your exact design requirements. You simply provide us with stylesheets and images that you wish to use and MPP will do the rest.
Customer Support
Within the MPP Management Console tools are provided to enable you to find customers, their orders, order history and a range of other functions, such as cancelling or refunding orders to their account.
Customer Ownership
The entire financial, transaction history and, of course, the customer is 100% yours to own. MPP simply provide our technology to clients. You have direct access through our administrators ‘Management Console’ to view all statistics, customers and transaction history. This way, you can cater your digital content towards customer trends, adapting your online business.
Users can also be pushed information through the Management Console. For example, you can advise of new content or product offers to a customer’s email or mobile phone. Customers need to just reply to the text or enter their 4 digit PIN within the email to complete a purchase, creating two new sales channels. Communicating and transacting directly with your customers has never been easier.
Your Customers – Your Data; your customer’s data is accessible from a secure online Customer Management system. This can be used for detailed analysis, download or to send targeted email and SMS marketing and sales promotions.
Simple To Add To Existing Systems
iShop will process your customer’s payment, using their encrypted payment details. We verify whether the transaction was successful, so you can fulfil the purchase safe in the knowledge that funds have been received in your merchant account.
If you do not currently request customer data and provide personalisation, you may decide to create iShop accounts for your customers, with information such as log-in details, email, mobile phone number, name and address. Once an iShop account is set-up, your users are ‘one-click’ away from repeated purchases from your site.
Account data may be downloaded to your own systems* such as CRM software and email/SMS communication tools. Whatever systems you may have in place, iShop is designed to compliment them.
We provide instructions and support so that implementation of iShop into your systems is straightforward and quick.
Online Reports, Statistics and Trends
The MPP Management Console also provides you with access to sales figures, statements and extensive statistical data so you can analyse the behaviour of your customers from which you can learn about which special offers are effective and which products are most popular.
Other Useful Links
Shopping Comparison services. Why is it important to market your products on shopping comparison websites like Kelkoo, Froogle, and Price Runner?
Search Engine Optimised (SEO). Why it is important to optimise your website so search engines, like Google and Yahoo can find, not only your site, but automatically link to your products as well?
Why MPP? Click here to learn more about MPP and why you should partner with us to provide all or part of your eCommerce requirements...
